Welcome to our FAQ section, where you'll find the most frequently asked questions about tiki.

The Tiki solution is very easy to install, and does not require the intervention of a technician. Installation and configuration instructions are supplied with the Packs. An online technical support team will be on hand to help you if necessary. A video with installation and setup steps will also be available.

You can save a maximum of : - 10 Bracelets - 50 Tags - 5 repeaters

The Tag has an autonomy of 12 to 36 months depending on the functions used, and the Bracelet from 12 to 20 months depending on use. The Smart Box and Smart Repeater have an autonomy of 10 days without electricity.

Yes, the Tags and Bracelets come with batteries, and you can replace them yourself.

No subscription required  

  The application is available in English, French and Spanish. Other languages will be added in the future.

What language is used for voice messages?

You record your own voice messages in the application. Example: child's first name for the Bracelet and danger zone for the Tags. The Smart Box saves messages on an SD card.  

No, the Tiki system is independent of the Internet network and only requires Bluetooth activation on the smartphone for notifications.

No, as the Tiki system is not connected to the Internet, no personal data is stored on a server.  

No, the Tiki system should only be used in the presence of an adult. The Tiki system should in no way replace the vigilance and responsibility of adults with regard to all risks of accidents to children. Children should never be left alone and unsupervised.

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